Returns & Exchanges
At Skinny Pasta, we prioritize your satisfaction and food safety. Due to the perishable nature of our products, we offer a dedicated return policy for unopened items or quality concerns within 14 days of delivery.
Contact Support
Email our customer service team with your order number and the reason for your return request to receive an authorization code.
Verification
Our team will review your request to ensure the products are in their original, unopened packaging and meet our food safety standards.
Ship the Items
Once approved, securely pack the items and ship them back to our distribution center using a tracked shipping service.
Refund Processing
After we receive and inspect the returned goods, a refund will be issued to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing